Global Action: Add to Trello
The Add to Trello Action allows you to automatically create Trello cards from your Arigato Workflows. This Action supports setting due dates, assigning members, attaching files, and filling in Trello Custom Fields—making it useful for merchant support processes, order follow-ups, product management tasks, and more.
Configuring the Action
This Action requires the integration be set up and configured first. See the Related Article at the bottom of the page for instructions on configuring the integration in general.
| Field Name | Description | Example |
|---|---|---|
| Board | Select the Trello board where the card should be created. | Support Tasks |
| List | Select the list within the chosen board. | Incoming Requests |
| Card Title | The title of your Trello card. Tokens are supported. | New Order: {{ order.name }} |
| Card Description | A detailed description for the card. Tokens supported. | Customer: {{ customer.email }}<br>Issue: {{ workflow.issue_summary }} |
| Due Date | An optional due date to assign to the Trello card. | {{ time.now | plus_days: 3 }} |
| Members | Assign one or more Trello members to the card. | john@example.com |
| Attachments | Attach URLs or file references. | {{ order.invoice_url }} |
| Custom Fields | Fill in Trello custom fields using text or Token values. | Status: {{ workflow.status }} |
Troubleshooting & Usage Tips
Card is not being created: Double-check that your Trello integration is connected. Go to Integrations → Trello and click Save to verify the connection.
“Invalid Token” or authentication errors: Regenerate your API Token from the Trello integration page and re-save it in Arigato.
Custom Fields not appearing: Ensure the selected Trello board has the Custom Fields Power-Up enabled. Arigato can only fill in fields that Trello exposes via the integration.
Credit Cost
The Add to Trello Action costs one Action Credit on Lite plans and are unlimited on Unlimited plans.
Limitations
Arigato currently supports creating new Trello cards only. Updating or moving existing cards is not supported at this time.
Custom Actions
The Add to Trello Action is fully supported within Custom Actions, allowing for advanced customization. Additional details and examples are available in the documentation.