Order Action: Fulfill line item

The Fulfill Line Item Action allows you to fulfill a single line item from an order. This Action is designed for Workflows that process each item individually—such as partial fulfillment logic, item-specific routing, or automations involving bundles or custom attributes.

Important: This Action can only be used inside a Line Item Loop. Because it fulfills one line item at a time, Arigato requires the Workflow to loop through each line item and apply the Action individually.

Configuring the Action

To configure this Action, add a Line Item Loop to your Order Workflow first. Inside the loop, you’ll then add the Fulfill Line Item Action. This ensures Arigato has access to the current line item's data (such as quantity, SKU, or fulfillment status).

Field Name Description Example
Message A message that's associated with the fulfillment request. This message is only available if the associated fulfillment order is assigned to a third-party fulfillment service that has opted in to managing fulfillment orders. Processed by XYZ
Notify Customer Whether Shopify should send a shipping confirmation email for the fulfilled item. true or false
Tracking Company Select from the dropdown the tracking company 4PX<br>
Tracking details Enter the tracking number and URL (If URL is left blank, the default tracking URL provided by the Tracking Company will be used.) 1234567

Troubleshooting & Usage Tips

Action does not appear as an option: This Action only becomes available inside a Line Item Loop. If you don’t see it, ensure the Action is added within the loop structure.

Item cannot be fulfilled: Shopify restrictions such as items already fulfilled, unassigned fulfillment orders, or items on hold may block fulfillment. Check the fulfillment status in Shopify and adjust your Workflow logic accordingly.

Customer did not receive an email: If you want Shopify to send notifications, make sure Notify Customer is set to true. Shopify will not retroactively send notifications after fulfillment is created.

Credit Cost

The Fulfill Line Item Action incurs a cost of one Action Credit on Lite plans and is unlimited on Unlimited plans.

Custom Actions

The Fulfill Line Item Action is fully supported within Custom Actions, allowing for advanced customization. Additional details and examples are available in the documentation.