Plans, Action Credits, and Usage Limits
Two Plans For Your Store Type
Arigato's plans are tied to your Shopify plan. Each Shopify plan has two options in the app: Lite or Unlimited. For example, if your store is on the Basic Shopify plan, you can choose either the Lite or Unlimited plan for Basic stores.
Lite vs. Unlimited Plans
Lite Plans
Lite plans are limited by the number of Actions that can be run per calendar month. Most Actions use one credit. However, the Email Action uses more credits (see the Email section below).
Lite plans do not have access to Schedules or Bulk Operations.
Unlimited Plans
Unlimited plans have unlimited Action Credits in most cases. Emails sent via our accounts using the built-in Email Action have limits.
Email Exception
To prevent abuse, all plans have limits on Email Actions, including Unlimited plans.
Email Limit Workarounds
You can connect your own email account via SMTP or Gmail, or link a SendGrid account from the Integrations page. These methods use only 1 Action Credit on Lite plans and are unlimited on Unlimited plans. Be sure to change the Action type to use SMTP or Gmail specifically, not the built-in email option.
Development Stores
Stores created under a Shopify Partner account and marked as "affiliate" are free in Arigato. Choose a plan to unlock its features. Billing begins when the store launches.
What Happens If I Upgrade or Downgrade My Shopify Store Plan?
When your Shopify plan changes, Arigato will prompt you to choose a matching plan. For example, if you upgrade to Shopify Plus, you’ll need to select either the Lite or Unlimited plan for Plus stores.
How Are Action Credits Deducted?
Action Credits are only used when an Action runs. They are not deducted just for evaluating Conditions. If a Workflow checks thousands of orders for a specific condition but only acts on a few, credits are only used when the Condition is met and the Action is triggered.
What's an Action Credit?
An Action Credit typically represents performance of a single Action. Built-In email Actions cost more. Use your own service account to reduce the cost. For example, sending email through your own SendGrid account only costs 1 credit, while using the built-in email integration costs 10 credits.
What Happens If I Hit My Plan Limits?
We'll notify you by email when you’re running low on Action Credits. If you hit your limit, we'll queue up additional Actions. You can re-run them at the start of a new month or after upgrading your plan.
How Often Are Action Credits Refilled?
Credits reset on the first day of each month.
Do Action Credits Roll Over from Month to Month?
No. Unused credits expire at the end of the month. We offer plans with different credit levels to fit stores of all sizes.
What About Smaller Plans for Fewer Actions?
If you believe our pricing model is a mismatch for your expected usage, please reach out to us an explain your situation and we will do our best to accommodate your needs.